Privacy Notice
Effective date: 2026-08-25. This notice is provided by JohnPrice.
Information related to the app
Rostivio is designed for personal shift planning and record keeping. It does not provide a user account, does not operate a cloud service for core records, and does not include advertising or general app-usage analytics. It does not use your information for cross-app or cross-site tracking.
Core records are intended to be kept on your device. A selected export or share leaves the device when you start that action. Operating-system or device backup behavior depends on your platform and settings. Export copies, device backups, and records held by Apple are outside a Clear All action in the app.
Purchases and Apple
If purchase features are available, Rostivio communicates directly with the Apple App Store through StoreKit 2 and does not use a third-party purchase aggregator. Apple may process purchase history, subscription status, transaction data, and information required to complete, restore, verify, or manage a purchase. Those purchase-service activities are not general behavioral analytics.
Purchase-service information can be used to present offers, complete a transaction, restore access, and manage an entitlement. Provider communication can occur for these purchase-service activities even when you have not exported or shared a record.
Rostivio does not keep Pro access available during a billing grace or billing-retry state. When current paid access cannot be verified, Pro features lock while existing records remain available to read.
Apple's privacy notice is available at Apple Privacy.
Support and privacy questions
For a privacy question or request, contact johnprice.dgj@gmail.com. For product support, contact johnprice.dgj@gmail.com. Operator postal address: Huihe Lingfu, Xihu District, Hangzhou, Zhejiang, China.
Support data can include contact details, your message, attachments, device or app-version details, and purchase proof when you choose to provide them. Please avoid sending credentials, payment-card data, or more personal information than is needed to explain the request.
To request access, correction, deletion, objection, or portability where applicable, email the privacy contact with enough information to identify and respond to your request.
Retention
We keep support messages and attachments for up to 90 days after resolving a request, then delete them unless a longer period is required to meet a legal obligation or resolve a dispute.
Security and App Lock
We use reasonable security safeguards and limit access to support information to the operator when access is needed to respond to a request. App Lock helps control access to the app; it does not encrypt the app database, device backups, or exported files.
Lawful bases, regional rights, and cross-border processing
Where applicable, processing relies on consent, performance of a contract, legal obligation, or legitimate interests that do not override your rights.
Regional rights may include access, correction, deletion, objection, or portability; email the privacy contact to submit a request.
A transfer of support information across borders may occur through email service providers; we use appropriate safeguards where required by applicable law.
Children and minimum age
Rostivio is not intended for children below the stated age, and we do not knowingly collect or process children information below that age. The minimum age for use is 18.
Changes to this notice
Any updated notice will show its effective date on this page.